Shiftee collects personal information about you that is required to provide a smooth service and a convenient user experience. In other words, in order to provide the basic functions of the service or various specialized functions according to the terms and conditions agreed to by the user, it may be necessary to confirm the user's identity, name, gender, age, account. Your personal information may also be used to distinguish you from other users that may occur when you use the Service, to register, or to notify you. In addition, it is also needed when we have an individual notice or disputes related to the use of the service, or when we settle the usage charge for you. In addition to this, it is also used to develop and specialize new services, to provide customized services, to improve functions, to provide services according to demographic characteristics, to provide various events and advertisement information, to fulfill obligations stipulated in laws and regulations, and to prevent misuse.
The Customer or the User authorized by the Customer
- employee number
- first and last name
- phone number
Purpose of Use of the Recipient
Administration of Shiftee Service
Retention and Availability
Upon end of the Service or contract or as specified in a separate contract
In order to improve our service, we have defined the necessary items to be managed safely when consigning the management of personal information.
Please be assured that Shiftee has the necessary policy to ensure that your personal information can be safely handled during the contract of consignment in accordance with the relevant laws and ordinances. The entrusted and consignment responsibilities are as below:
1. Customer Support
- Agent: The White Communication (더화이트커뮤니케이션(주))
- Scope of Consignment: Customer Support via phone, chat, and email
Personal information is destroyed without delay when the period of use and retention is achieved, and the procedure and method of destruction are as follows. In principle, the information entered by the user for membership etc. is destroyed without delay when the purpose of collecting and using the personal information is achieved. However, when it is necessary to preserve it in accordance with the relevant laws and regulations, the member information is kept for a certain period set by the related laws and regulations.
|Retention Items||Conservation Grounds||Retention Period|
|Service history, access log, access IP information||Communications Privacy Protection Act||3 months|
|Records about display/advertising||Consumer Protection Act in E-Commerce etc.||6 months|
|Records on contracts, withdrawals, etc.||Consumer Protection Act in E-Commerce etc.||5 years|
|Records on payment and supply of goods||Consumer Protection Act in E-Commerce etc.||5 years|
|Records of consumer complaints or disputes||Consumer Protection Act in E-Commerce etc.||3 years|
However, in order to prevent unlawful acts such as abusing the names of others and withdrawing and rejoining the service to receive the benefits provided by Shiftee, during the three months after the withdrawal, the member's account information and personal information such as the name, the date of withdrawal of the encrypted same identification information (CI), and reason for withdrawal are kept.
The collected and used personal information of which the purpose of use achieved is transferred to a separate DB (separate document cabinet in case of paper), stored for a certain period according to the internal policy and other relevant laws and regulations (refer to personal information processing and retention period). At this time, the corresponding personal information will not be used for any other purpose other than that held by law. In the event of the destruction of collected information, personal information printed on paper will be destroyed by shredding or incineration, and personal information stored in electronic file format will be deleted using a technical method that cannot reproduce the record.
In addition, in order to protect the personal information of the member, Shiftee will destroy the personal information of the user who has not been active for more than one year. We will notify related users about the use of personal information through e-mail at least one month before the processing. Users can view and modify their personal information at any time and can request removal.
You may view or modify your personal information at any time. If you disagree with the handling of personal information by Shiftee, you may refuse your consent or request withdrawal. However, in such cases, some or all of the services may be difficult to use. To view or modify your personal information during use, you can view, edit, or withdraw yourself directly by clicking on ‘Account Settings’ in the application. You also can request for withdrawal via phone or e-mail.
Also, if the user-entered incorrect personal information is provided to a third party for the purpose of service operation, we will notify the third party without delay the result of the correction process given we realize that there is any incorrect information.
Shiftee will process personal information that has been terminated or deleted at the user's request, in accordance with the terms and conditions of use of the personal information, and will not use or view for any other purpose.
Various technical and administrative measures are taken to ensure the safety of personal information.
In order to secure the privacy of users' personal information and prevent loss, theft, leakage, alteration or damage, Shiftee encrypts and stores personal information securely according to related legal regulations or internal policies. We also do our best to prevent personal information from being leaked or damaged by hacking or computer viruses. To prevent personal information from being compromised, we are backing up the data from time to time. We use the latest vaccine program to prevent personal information or data from being leaked or damaged. We also securely transmit personal information on the network through encrypted communication.
Shiftee strives to have all the technical equipment available to ensure security in other systems. In addition, the personal information processing staff is limited to the person in charge, and a separate password is assigned which is periodically updated. In addition, through the implementation of regular education for the person in charge and the in-house personal information protection department, we are making every effort to check the implementation and the implementation of the person in charge, and to correct and rectify the problem if it is found. However, Shiftee will not be held responsible for any problems caused by leakage of personal information such as passwords or business information due to user negligence or problems on the Internet.
We have designated the person in charge of personal information management and the person in charge and will share the changes in advance. You can report all issues related to personal information protection that occurs when you use Shiftee's services to your personal information manager or its department. Shiftee will respond promptly to your claims.
Personal information manager
Name: Seung Won Shin
If you need to report or consult about other privacy infringement, please contact the following organizations:
Personal Information Infringement Notification Center (www.118.or.kr / +82-118 without area code)
Cyber Crime Division of Supreme Prosecutors' Office (www.spo.go.kr / +82-2-3480-3571)
Cyber Terror Response Center (www.ctrc.go.kr / +82-1566-0112)