Shiftee Team

Continuous Growth, Shiftee in 2023

2024-01-01

Author | Hyebin Jeon

Brand Director

Hello from Shiftee Team,
The year 2024, the Year of the Blue Dragon, has arrived. We wish you a prosperous and happy new year.

Shiftee continued to grow in 2023.
Let us reflect on what changed at Shiftee over the past year, together with our valued customers.

Toward a Smarter and More Valuable Solution

Staying true to our product direction, Shiftee focused on enhancing usability and eliminating pain points through feedback from our customers.
As a result, over 357 features were newly added or updated in 2023 alone.

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Here are some key feature updates:

  • Advanced employee filter feature
  • Launched schedule publish request feature
  • Enhanced schedule types for substitute holidays and days off
  • Improved standardization rule features
  • Continuous updates to report items
  • Auto logout on the web app for enhanced security
  • Integration with access control systems SECOM and ADT CAPS
  • Chinese language support for both web and mobile apps


Trusted Solution Built the PC-OFF Tool: Shiftee Desktop


In May 2023,
we launched Shiftee Desktop, which received widespread attention.
Unlike existing PC-OFF tools, Shiftee Desktop is natively integrated with workforce management — offering a significant advantage.

Rather than simply shutting down all company PCs at a fixed time, Shiftee Desktop restricts PC usage based on each employee’s work or leave schedule. It also synchronizes with attendance data from the web or mobile app. Employees can request overtime or explain PC idle time via request-approval workflow, making attendance management for office workers more flexible and precise.

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  • Cloud-based deployment reduces implementation time and cost compared to on-premise PC-OFF systems
  • Accurate, simplified time and attendance management optimized for office-based workers
  • Prevents labor risk by restricting PC use based on pre-planned work and leave schedules
  • Tracks actual working hours through absence monitoring and PC usage logs
  • Offers seamless request-approval workflows for shortened/extended work hours, PC access, and PC idle time reasons
  • Supports flexible work models such as staggered hours, flexible schedules, and selective work systems
  • Fully synchronized with Shiftee’s web and mobile apps for streamlined workforce management
  • Enables mobile-based clock-in and PC-based clock-out via SECOM and CAPS integrations
  • Complies with ISO 27001 for world-class data protection and information security


Learn more about Shiftee Desktop




Trusted by Over 300,000 Workplaces


As of December 2023, the cumulative number of client workplaces surpassed 300,000, reaching 300,844.

After hitting the 200,000 workplaces in November 2022, this significant growth in just one year demonstrates the rising importance of workforce management and the demand for reliable solutions like Shiftee.

Shiftee’s repurchase rate stands at an impressive 97.2%.
This reflects customer satisfaction driven by free ongoing feature updates and rapid, responsive support.

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What Our Customers Say About Shiftee

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Shiftee is used by organizations of all sizes across a wide range of industries, including large enterprises, startups, manufacturing and production, IT and telecommunications, retail, finance, healthcare, hospitality, theme parks, F&B, public institutions, subcontracting and outsourcing, as well as small businesses.


Creating Better Workplaces Together with Shiftee

Shiftee has helped businesses build better workplaces through government-backed programs.
This year as well, many companies began a new approach to workforce management through the Cloud Service Voucher and the Untact Service Voucher programs.


Staying true to our mission to create better workplaces for both managers and employees,
we’ve listened to voices from HR teams, workers in every industry, small business owners, and frontline staff. In particular, many companies have adopted Shiftee to promote work-life balance, and some have even been recognized as exemplary workplaces.

Thank you to everyone who supported Shiftee throughout 2023!


Sustainable Growth as a Reliable SaaS Provider

(Update on 2023 operating profit : 24.03.21)


Shiftee achieved significant growth in 2023, enabling us to deliver even more stable services to our customers.

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Our operating profit grew significantly from KRW 1.65 billion in 2022 to KRW 4.962 billion in 2023, nearly reaching KRW 5 billion — a more than threefold increase.

Grounded in sound financial management, we aim to be a long-term, trusted partner for all our clients.

Alongside our own growth, we also made strategic investments in promising domestic B2B SaaS companies. In 2024, Shiftee plans to continue investing actively to help expand the B2B SaaS ecosystem in Korea.

Demonstrating our strength as a leading workforce management solution in the Korean market and expanding successfully overseas, Shiftee established itself in 2023 as a reliable and stable SaaS solution that companies can trust.




Expanding into New Markets — Shiftee in Taiwan

In September 2023,
we officially launched into the Taiwanese market, marking our first step into international expansion.
As a domestic B2B solution, Shiftee has already proven its capabilities. This move is an exceptional case for a Korean workforce solution.

Armed with a flexible system that adapts to any country, industry, company size, or employment type, we took on the Taiwan market.
We enhanced our system to support Chinese-language apps and tailored compliance with Taiwan’s labor laws.

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As of December 2023 — just 3 months after launch — we secured 396 paying clients in Taiwan, demonstrating successful market entry and product validation.
Starting with Taiwan, stay tuned as Shiftee expands into Japan, Singapore, and across Asia.


HR Big Data Insights

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Shiftee’s content team published more than two HR-focused blog posts per week throughout 2023.
Through our web blog and newsletter, we provided helpful insights for HR professionals and employees alike.



Additionally, leveraging our vast time and attendance dataset, we regularly release valuable HR data insights.
In 2024, we will continue delivering engaging, meaningful big data content to make HR more accessible and actionable.



In Closing

Thank you for being with Shiftee in 2023.
With your support, we achieved meaningful growth and continued to improve our product.
In 2024, we will keep listening to your voices and strive to deliver the best workforce management solution.

We look forward to growing together with you and helping create better workplaces for everyone.

Explore Shiftee at a Glance




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