HR Insight

How Should Attendance Management Be Done in Logistics Centers and Transportation Sites with Flexible Work Schedules?

2025-05-08

Author | Jiwon Jeong

Contents Writer


Logistics centers and transportation sites operate with various workforce types such as shift work, offsite tasks, and short-term employment. With the recent surge in distribution and logistics demand, on-site staff including drivers, transport workers, and warehouse managers often face daily schedule changes, making attendance management a challenge for HR teams.

Simple clock-in/out methods cannot reflect the complexity of flexible schedules and diverse work environments. Incorrect attendance data may lead to payroll errors, legal disputes, and reduced organizational trust.

This article explores the challenges of attendance management in logistics centers, transportation sites, and warehouses with frequently changing schedules, and presents practical solutions for HR managers.


Current Status and Key Challenges of Attendance Management in Logistics and Transportation

1) Limits in Responding to Real-time Schedule Changes

In logistics centers, warehouses, and transportation sites, staffing must be adjusted according to variables such as shipment volume, weather, and seasonality. Schedules are often changed the day before or on the same morning, creating limits in real-time reflection and management of work schedules.

  • Updated schedules are not always communicated properly to workers (drivers, transport staff, warehouse managers)
  • Mismatch between working hours and actual clock-in/out records
  • Errors or omissions in the approval process for schedule changes

As a result, HR managers must manually adjust schedules, approvals, and updates, making it harder to focus on strategic tasks and leading to communication issues with workers.

2) Decreased Reliability from Manual Attendance Management and Missing Records

Many sites still use Excel or handwritten methods for attendance management. However, such methods cannot fully reflect the complexity of logistics and transportation work, resulting in missing or unreliable records.

  • Missing clock-in/out records due to device errors or on-site issues
  • Inconsistencies caused by manual corrections
  • Concerns that actual working hours are not accurately reflected

Some sites use fingerprint or card-based systems, but errors in device recognition or shared devices create authentication problems. Proxy attendance also remains an issue due to system limitations.

3) Errors in Overtime, Night, and Holiday Pay Calculation

Overtime is frequent in logistics centers, transportation sites, and warehouses during weekends, nights, or peak seasons. Without automation, accurate calculation is difficult, leading to payroll disputes or legal risks.

  • Overtime records missing or duplicated
  • Allowance standards not applied or applied incorrectly
  • Employees unable to verify actual working hours

To reduce risks, companies need systems that automatically classify working hours and calculate allowances according to labor standards. Automated systems ensure accurate attendance management and fair compensation, building trust for both employers and employees.

4) Dispersed Attendance Data from Multi-site Operations

When multiple sites operate across regions, each using different attendance systems or standards, it becomes difficult for headquarters HR to gain a full view of workforce operations.

  • Different attendance methods and standards across sites
  • Challenges in consolidating data between branches
  • Complexity in creating reports on overall workforce operations

Without integrated data, decision-making at headquarters is delayed, workforce allocation becomes inefficient, and it is harder to identify performance issues or make timely improvements.

Optimized Strategies for Attendance Management in Logistics and Transportation

1. Implement Real-time Schedule Change and Approval Systems

Schedules in logistics, transportation, and warehouse sites frequently change with workload and staffing conditions. Manual updates or messenger-based communication are insufficient.

By introducing a mobile-based schedule request and approval system, schedules can be updated and shared in real time. Employees can request changes via an app, while managers can approve or reject immediately. Approval records are automatically stored for future reference, reducing confusion and easing manager workload.

2. Accurate Attendance Management with Location-based Records

Accurate attendance management requires verifying not only when employees clock in and out but also where they do so. Traditional fingerprint or card systems often cause issues such as proxy attendance or missing records due to device sharing and recognition errors.

By introducing a location- or Wi-Fi–based authentication system, companies can accurately confirm the actual work location of on-site employees. Assigning one device per individual further strengthens authentication accuracy, significantly improving the reliability of attendance records. As a result, work records are managed more systematically, contributing to greater efficiency and transparency, while managers can make decisions based on more reliable data.

3. Build Automated Overtime, Night, and Holiday Calculation Systems

In sites with frequent overtime, weekends, or night shifts, failure to accurately record and calculate hours leads to allowance errors and legal risks.

With an automated calculation system, attendance records and schedules can be compared automatically to tag overtime, night, and holiday hours, and calculate allowances according to labor standards. Managers only need to confirm approvals, while employees can easily check overtime details in the app. This improves payroll accuracy and prevents disputes.

4. Introduce Integrated Attendance Management for Multi-site Operations

If each site uses different attendance management methods, headquarters cannot effectively monitor overall operations.

By implementing an integrated attendance management system, companies can set site-specific approval rights and automatically consolidate data. Headquarters can view working hours and overtime status across all sites in real time and use integrated data analysis to optimize workforce planning.

📌 Summary of Attendance Challenges and Solutions in Logistics and Transportation

Challenges Solutions
Frequent schedule changes Real-time reflection with mobile-based schedule request and approval
Inaccurate attendance records Location and Wi-Fi–based authentication with device-to-individual assignment
Errors in overtime pay Automated tagging and calculation according to labor standards
Different attendance management methods across sites Integrated system with role-based approvals and unified reporting

Shift work, constant schedule changes, diverse working arrangements, and allowance issues make attendance management in logistics centers a complex challenge. Simple clock-in/out methods alone are not sufficient. A more advanced and automated system is necessary to gain employee trust, reduce legal risks, and improve HR efficiency.

Shiftee is an integrated workforce management solution optimized for dynamic work environments such as logistics centers, transportation sites, and warehouses. With mobile-based schedule request and approval features, location-based authentication, and device-to-individual assignment, Shiftee ensures accurate attendance records.

Overtime, night, and holiday hours are automatically tagged and allowances calculated according to legal standards, reducing errors and administrative burden. For companies operating multiple sites, team-based permissions and automated reporting make it easy to implement centralized management at the headquarters level.

Simplify attendance management and improve efficiency and trust in logistics and transportation operations with Shiftee.


Attendance Management Optimized for Logistics, Try Shiftee



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