Reset Password

Updated At: 2021-10-19

  • This article walks through the steps to reset password. To change password, see Change Password.


Contents

Mobile

STEP 1 ) Tap Log in button below.
STEP 2 ) Tap Forgot your password? below the login interface.
STEP 3 ) Enter the email address you registered with, then tap on OK button.

 Note

• Check if you entered the correct email address that you registered with.
• If you have forgotten your account, please ask your HR manager.




STEP 4 ) Go to your email account and open the password reset mail. Click on Reset Password button.

 Note

• You may not receive the email if the email is classified as spam. Please check your spam folder.
• If you still do not receive the mail, please contact support@shiftee.io for help.




STEP 5 ) Enter a new password then click on reset button.

Web

STEP 1 ) Go to Shiftee login page and click on Forgot your password? below. web_logInPage


STEP 2 ) Enter the email address you registered with, then click on OK button. web_sendResetPasswordLink

 Note

• Check if you entered the correct email address that you registered with.
• If you have forgotten your account, please ask your HR manager.



STEP 3 ) Go to your email account and open the password reset mail. Click on Reset Password button.

 Note

• You may not receive the email if the email is classified as spam. Please check your spam folder.
• If you still do not receive the mail, please contact support@shiftee.io for help.




STEP 4 ) Enter a new password then click on reset button.

Generate Reset Password Link By Owner

Owners can generate a reset password link and send the link to an employee.
Use this method only when an employee is still having a trouble with a password.

STEP 1 ) Go to Manage > Employees from the menu and select an employee from the list to send a reset password link. web_employeePage

STEP 2 ) Click Reset Password tab and enter the owner password to create a password reset link. Read the alert message thoroughly and click Generate Reset Link. web_resetPasswordByOwner1

STEP 3 ) Forward the generated link to the employee. Please be careful not to leak the link. The link will be expired in 30 minutes. web_resetPasswordByOwner2

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